Commercial Waste Service: Expectations vs. Reality

Whether you manage one or multiple commercial facilities, chances are you’ve had some pain points around your permanent commercial waste service. If you manage multiple sites, you may be dealing with multiple vendors, multiple invoices and multiple points of contact each time you call or email. And with the 2018 changes in recycling processing, managing recyclables adds another layer of research and responsibility. As if you don’t have enough to do in your day?

Does the reality of your service live up to the expectations you had when you signed that contract? Or do you now get a handful of invoices, a slew of hidden fees, and a different person answering your call each time you have a question? That’s not uncommon. Here are some things to look for when sourcing your next permanent commercial waste provider. Keeping these things in mind will help make sure your expectations meet reality when it’s time to have your garbage hauled away.

Do you have customized service?

Your property is unique. You have a certain amount of space for your commercial dumpster, and you have a specific workflow to accommodate. It doesn’t matter whether you’re a warehouse, a strip mall or a high-rise building, your trash solution has to fit your available space and traffic flow. Did you receive a custom solution? Were you offered compactor options? Compactors can save money by reducing the number of pickups. Plus, there are several types and sizes that may work with your facility. Your commercial waste service provider should take the time to get to know your property and your people to find the most economical solution.

Ask about centralized billing

Have you ever signed a contract for waste collection at multiple locations and found out later that you’d be invoiced for each location individually? It happens. And good luck dealing with accounting if an invoice is wrong. (And, yes, you’ll have to check all those invoices individually to make sure you’re properly billed.) Your commercial waste service should provide easy, centralized billing no matter how many locations are on your account. Don’t wait until you’re already in a long-term contract to find out your invoicing wasn’t what you expected.

How much does commercial waste service cost?

Does your facility dispose of hazardous waste? What about recyclables, pharmaceuticals, and occasional bulky items? Did your waste provider explain any additional fees that would be added to your invoice? Do they understand special municipal fees or ordinances in your area? As part of your initial consultation, make sure your account manager understands the reality of your garbage. They’ll be able to research additional fees and help you anticipate whether you’ll have occasional overages and what that would cost. They can also help you decide if a compactor is right for your facility and what size and type would work best for you.

Demand quality customer service

When you talk to a commercial waste provider and ask for a quote, find out if you’ll have a dedicated account manager. One point of contact when you have a problem saves time and helps you build a personal relationship with someone you can trust. Companies that provide dedicated account managers tend to invest in their relationships. Account managers take ownership of their accounts and strive to provide excellent support. They have time to learn about your business. This ensures your facilities have the proper equipment and pickup schedules to stay clean, safe, and garbage free.

At ZTERS, we offer permanent waste solutions for commercial buildings nationwide. Our dedicated account managers make sure you have exactly what you need to meet your commercial waste needs. After all, your garbage collection reality should meet your expectations. Reliable service, transparent pricing, and no hidden fees. Contact us today for a free quote.

What to Know About the Types of Temporary Fence Rentals

Installing a fence is a costly and labor-intensive project, and you don’t need long-term fencing for construction sites or events. Temporary fence rentals give you the option to place fencing temporarily, provide a solid barrier, and protect your site without a permanent fence structure. Not sure what options are available with fencing rentals? Here’s a closer look at when you’ll need temporary fencing and the types you can rent.

When do you need to rent fencing?

On construction sites and at festivals, safety is usually your top concern. And temporary fencing is a critical component to your safety plan. In fact, it is considered so important to the safety of a construction site, that fencing is required under state and federal laws. It also helps minimize your liability, and your insurance costs, if an accident occurs.

Temporary fencing also helps with outdoor events. Rent event fencing to set up parameters for the event to ensure only paid or invited guests participate. It also helps with crowd control. Not only does it keep people in safe areas, but temporary fencing can set apart VIP areas, keep restrooms more secluded, or to protect talent from excited fans.

Will you have alcohol at your event? Local and state ordinances may require you to fence off areas where alcohol is served. Be sure to check regulations and get the proper fencing.

Types of temporary fencing

Temporary fencing comes in several different varieties to meet a range of needs. Before renting temporary fencing, determine your needs and goals for the fencing. Do you just need a visual barrier, or are you looking for more safety and security to keep out intruders? Here are the most common types of temporary fencing to consider:

Fencing panels

Add the benefit of a chain-link fence without the installation hassle by renting fencing panels. The panels resemble chain link fencing and are typically made from durable steel in 10- and 12-foot widths. They come in heights of 4, 6, and 8 feet to accommodate your specific site needs. These fencing panels create a tall barrier that is difficult to pass. And you can add sandbags, privacy screens, and gates to improve the function and durability of the fence while it is set up. This is the most common type of construction temporary fencing.

Barricades

Barricades are lighter weight and shorter than fence panels, which makes them easier to maneuver into place. Plus, they’re made of strong, galvanized steel. Their strength stands up to aggressive crowds when needed, yet they’re relatively lightweight. Barricades are sometimes also called “bike fencing” because you can also use them as temporary bike racks. Temporary barricades are easy to hook together to create the boundary you need. This means you can easily set them up and take them down, even for one-day events. Use them to establish boundaries for races, concerts, and similar events where spectators need to be able to see while still staying away from the action.

Orange fencing

For areas where heavy machinery or other dangerous tools may be in use, temporary orange fencing is a strong plastic mesh that warns people to stay out of the area. Check local ordinances. You may be able to use orange fencing versus fencing panels as a lightweight alternative. If you have a large or complex site, may want to use both. Either way, make sure your crew and others are safely away from construction danger zones.

Need orange fencing as an add-on to your other site services like portable toilets, portable offices and storage containers? We can get that delivered for you.

No matter which temporary fencing you choose, it will improve the safety and security of your construction site or event. Renting temporary fencing instead of buying it allows you to keep your costs down, because you only pay for the fencing you need as you are using it. Call us to schedule fencing for your project, and we can help you decide on the type and amount you’ll need.

Ask Angela: What kind of porta potties will show up at my outdoor wedding?

Angela Phillips is a Senior Account Manager III at ZTERS Site Solutions. She helps customers with some of their most challenging site service issues, and she answers your questions here on our website.

Dear Angela, I’m planning an outdoor wedding, but I’m worried the portable toilets will end up being gross. I don’t want our guests having a negative bathroom experience. Should we go ahead and rent them, or is there another option?

Angela: First, congratulations on your wedding! And kudos on planning an outdoor event. A lot of people call us with questions and concerns about the quality of portable toilets at their events, so I hear this question a lot.

Most people don’t realize this, but the toilets used at events aren’t what you probably picture when you think about portable toilets on construction sites or work zones. You’re not going to get a dirty, worn out bathroom at your event.

There are two things to consider with event toilets. First, there’s a porta potty life cycle. And second, there are several different options to choose from.

Believe it or not, there’s a natural life cycle to portable toilet rentals. When they’re first constructed and brand new, those are considered event-grade toilets. Once they’ve been used for a while and they’re not as new, they move on to become construction site toilets. They’re still nice toilets! But they’re not as new as when they were first built.

The point is, there’s a gradation that happens where they move down the line until their useful life is over. So, you won’t need to worry about low-quality toilets being delivered to your wedding.

Next, you have several options for your toilet rental! There are event toilets that are just toilets and urinals. There are toilets with sinks instead of urinals. There are even flushable units that have a manual flushing system! They use gravity to make the portable toilet a lot more like a regular toilet. In other words, your guests won’t see down in the tank!

And since it’s your wedding, you may want to ask about an ADA or wheelchair-accessible unit. They’re a little larger and will better accommodate you in your dress and your bridal party if they’re wearing large or constrictive dresses. You’ll all have more room to move around.

One last thing I always like to mention—make sure you book your toilets up to three months in advance. Especially during the summer months, because there are so many festivals and outdoor events. You should book your toilets early, but even if you forget (and a lot of people do!), we can probably help you find last-minute toilets if you give us a couple days’ notice. You may have to pay a fee for ordering on short notice but give us a call and we’ll do our best to find what you need.

Most people don’t realize this, but October is actually the busiest month for portable toilets because there are so many haunted houses and pumpkin patches that run all month. If your wedding is in the summer or October—call and rent those toilets at least three months in advance!

I hope that helps put your mind at ease—you and your guests will be perfectly fine in your porta potty rentals. And if you need help figuring out how many to rent or what type is best for your guests, give us a call here at ZTERS and we can help you get what you need.

5 Portable Toilet Rental Myths Busted

Imagine you’ve been planning an outdoor wedding or a family reunion for months. You secured the space. You called the tent rental, the caterer, and the florist. If it’s a smaller affair, maybe you rounded up family members to divvy up the DIY responsibilities. But what about the bathroom facilities? A week before the event you discover there are no restrooms for miles, and you’re about to have grandma and about 18 nieces and nephews looking for a portable toilet. Before you have a panic attack about renting a portable toilet, here are some of the top porta potty myths and why they’re really not so bad.

Myth #1 Event porta potties are gross.

A lot of people think they’re going to arrive at the site and find a raggedy, old, beat-down toilet at their wedding or event. Actually, that isn’t how it works!

Portable toilets have a life cycle just like almost everything else. Brand new porta potties are first put into circulation as events toilets. So, the ones you’ll be receiving are relatively new and kept in like-new condition. Let’s be honest, no one wants a raggedy restroom at their wedding. Toilet vendors understand that.

Myth #2 There’s only one size of rental toilet—and it’s too small.

If you’ve ever been to a race or a public outdoor event where you’ve squeezed into a porta potty, you might think they’re way too small for a bride in a gown. Most people are going to be perfectly comfortable in a regular sized portable toilet, but that whole dress situation is a real problem.

However, there are larger porta potties specifically made to be compliant with the Americans with Disabilities Act. They’re large enough for a wheelchair to enter and do a 360-degree turn. That’s plenty of space for a bride in even the largest gown. There are also bathroom trailers if the location has the space and water capabilities to support it.

Myth #3 I can just rent a portable toilet the week before the wedding!

Probably not, so don’t even try it! Do you know how many outdoor festivals, concerts, and races take place in spring and summer—the same months as most outdoor weddings and family reunions? That creates a huge demand for portable toilets. If you’re planning a spring or summer event, in particular, make sure you’ve called to book portable toilets at least three months in advance. If you know the area hosts a lot of festivals, call even further in advance.

You know the one month when porta potties are almost always sold out months in advance? October. Those haunted houses and pumpkin patches take up a lot of toilets! If you’re planning an October event, book months in advance. Better to call too early than to be left without a toilet.

Myth #4 I don’t need a porta potty at the park.

Are you sure about that? Sometimes people assume there will be public bathrooms at a public park, but don’t count on it. Double check and decide if you need to rent a couple to be on the safe side. One caveat about renting toilets on public land—make sure you contact the municipality that manages the park and find out what permits are needed. They’ll likely have specific instructions and procedures for you to follow.

Also make sure to ask if the toilets need liners or if there are any other special considerations. Sometimes you can rent portable toilets attached to trailers that can be easily towed into and out of the park. If you’re using a broker like ZTERS, we can help you decide which option is right for your location.

Myth #5 I can put a toilet anywhere!

Which brings us to—can you put a portable toilet anywhere? You can put them in more places than you might realize, but sometimes there are special circumstances. Some locations will require special liners. Beaches, for example, often require special handling. And yes, you will probably need to take your own toilets to a beach event! And some locations will be difficult or impossible to reach by truck.

If there’s a chance your location will be difficult to get to, or they may have special requirements, then definitely book in advance and consider working with a broker like ZTERS. We specialize in helping customers find the best solutions, and we’ve been working with people nationwide for more than a decade. We can help you find the right solutions for your wedding or event.