{"id":8284,"date":"2024-12-23T11:45:18","date_gmt":"2024-12-23T17:45:18","guid":{"rendered":"https:\/\/www.zters.com\/blog\/?p=8284"},"modified":"2024-12-23T11:45:18","modified_gmt":"2024-12-23T17:45:18","slug":"reflecting-on-2024-success-and-looking-ahead","status":"publish","type":"post","link":"https:\/\/www.zters.com\/blog\/reflecting-on-2024-success-and-looking-ahead","title":{"rendered":"Reflecting on 2024 Success &#038; Looking Ahead"},"content":{"rendered":"\n<p>As the year wraps up in holiday cheer, it\u2019s a perfect time to reflect on what we\u2019ve accomplished together. This year, our motto has been <strong><em>\u201cIf it doesn\u2019t add value to our Customers, Service Providers, or Zeeps, we don\u2019t do it.\u201d<\/em> <\/strong>We have done a lot this year. Please join me on a journey through 2024\u2019s accomplishments and what we hope to achieve in 2025.&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-adding-value-to-our-customers-nbsp\"><strong>Adding Value to Our Customers<\/strong>&nbsp;<\/h2>\n\n\n\n<p>ZTERS exists to make life simpler for our customers, so they can focus on what they do best. In 2024, we doubled down on this mission, and the results speak volumes.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Radically Restructured Operations:<\/strong> This year, we completely reimagined how we deliver service. By tracking every response time and addressing issues faster than ever, we\u2019ve built a stronger foundation for reliable solutions.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Expanded Reach:<\/strong> With a network of over 7,000 service providers and services delivered to 30,000 locations, ZTERS stands as a true leader in the industry.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Customer Feedback at an All-Time High:<\/strong> With an average customer rating of 4.7 out of 5 stars, we are proud to say our efforts are making a measurable difference.&nbsp;<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>One customer recently shared:&nbsp;<br \/><em>&#8220;Working with ZTERS feels like having an entire team in our corner. They think ahead, solve problems, and make managing our site services a breeze.&#8221;<\/em>&nbsp;<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-adding-value-to-our-service-providers-nbsp\"><strong>Adding Value to Our Service Providers<\/strong>&nbsp;<\/h2>\n\n\n\n<p>ZTERS thrives on partnerships with outstanding service providers. This year, we elevated those relationships to new heights.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Over $11 million in work delivered to our <a href=\"https:\/\/www.zters.com\/premier-service-provider\">Premier Service Providers<\/a> and $41 million to all providers.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Technology investments that streamline our communication with service providers, allowing service providers to focus more time on delivering excellence.&nbsp;<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>As one service provider put it:&nbsp;<br \/><em>&#8220;ZTERS is more than a client\u2014they\u2019re a partner who understands our challenges and celebrates our successes.&#8221;<\/em>&nbsp;<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-adding-value-to-our-zeeps-nbsp\"><strong>Adding Value to Our Zeeps<\/strong>&nbsp;<\/h2>\n\n\n\n<p>This year, we celebrated our team\u2019s incredible contributions. After all, ZTERS wouldn\u2019t exist without the passion, dedication, and innovation of our Zeeps.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Top Workplace Honors:<\/strong> For the sixth year in a row, we were named a <a href=\"https:\/\/www.houstonchronicle.com\/business\/article\/top-workplaces-in-houston-2024-19844835.php\">Houston Chronicle Top Workplace<\/a>. And for the first time, we earned the distinction of a <a href=\"https:\/\/www.zters.com\/press-releases\/11\/pdf\/download\">USA Today Top Workplace<\/a>\u2014a milestone worth celebrating!&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Leadership Development Investments:<\/strong> We equipped our team with the tools and skills to grow, ensuring they\u2019re ready to tackle tomorrow\u2019s challenges with confidence.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Camaraderie at its Best:<\/strong> Through initiatives like the Z Games and team-building events, we\u2019ve strengthened our culture of collaboration and pride.&nbsp;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Happy Holidays 2024\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/XIy15ztLZio?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-looking-ahead-2025-and-beyond-nbsp\"><strong>Looking Ahead: 2025 and Beyond<\/strong>&nbsp;<\/h2>\n\n\n\n<p>As we reflect on this year, it\u2019s clear that our mission\u2014to streamline and enrich connections between customers, service providers, and <a href=\"https:\/\/www.zters.com\/team\">Zeeps<\/a>\u2014is stronger than ever. In 2025, we\u2019ll build on this foundation with even more innovations, expanded services, and a renewed focus on delivering value.&nbsp;<\/p>\n\n\n\n<p>Thank you for being part of this journey. Whether you\u2019re a customer, a service provider, or a Zeep, your contributions make ZTERS what it is today: a company driven by purpose, built on relationships, and committed to a brighter future.&nbsp;<\/p>\n\n\n\n<p>Here\u2019s to celebrating the holiday season and the incredible possibilities of the year ahead.&nbsp;<\/p>\n\n\n\n<p>Warmly,&nbsp;<\/p>\n\n\n\n<p>Chad Farley&nbsp;<\/p>\n\n\n\n<p>CEO, ZTERS\u00a0\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As the year wraps up in holiday cheer, it\u2019s a perfect time to reflect on what we\u2019ve accomplished together. This year, our motto has been \u201cIf it doesn\u2019t add value to our Customers, Service Providers, or Zeeps, we don\u2019t do it.\u201d We have done a lot this year. Please join me on a journey through [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":8285,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[43],"tags":[],"class_list":["post-8284","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.7 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Reflecting on 2024 Success &amp; Looking Ahead - The Site Savvy Blog<\/title>\n<meta name=\"description\" content=\"As the year wraps up in holiday cheer, it\u2019s a perfect time to reflect on ZTERS 2024 accomplishments and what we hope to achieve in 2025.\u00a0\u00a0\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.zters.com\/blog\/reflecting-on-2024-success-and-looking-ahead\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reflecting on 2024 Success &amp; 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