IT

Digital Development Project Coordinator

February 2024

Job Summary

We are seeking a highly motivated and detail-oriented Digital Development Project Coordinator to join our talented team. The ideal candidate will be responsible for providing level two support for the applications we build, conducting quality assurance (QA) testing, documenting processes, investigating and replicating bugs, preparing training materials, and writing QA scripts for the QA team. This role requires one to two years of relevant experience, and candidates with an associate's or bachelor's degree are preferred.

Job Requirements

  • Provide level two support for applications developed by our team.
  •  Document processes, procedures, and troubleshooting steps.
  •  Investigate and replicate reported bugs to facilitate efficient resolution.
  • Prepare comprehensive training materials for clients and internal staff.
  • Conduct thorough QA testing to ensure the functionality, usability, and performance.
  • Write QA scripts to guide the QA team in testing various aspects of our applications.
  • Work closely with developers and other team members to ensure project success
  • Assist Product Owner and Project Manager on other projects.

Preferred experience qualifications

  • One to two years of experience in a similar role preferred.
  • Associate's or bachelor's degree in computer science, IT, project management, business or related field.
  • Proficiency with software testing methodologies and tools. Excellent written and verbal communication skills.
  • Experience with tools: ClickUp, Jira, Smartsheet, Monday, RainforestQA, TestPad, etc. Ability to work effectively with both technical and non-technical stakeholders.
  • Outgoing personality with strong self-motivation and a proactive approach to self-learning. Familiarity with Scrum Agile methodology (preferred but not required).
  • Experience collaborating with developers, stakeholders and other team members.

Benefits

Medical Insurance (health, dental, and vision) after 60 days

401(k) & 401k Roth option after 90 days

Paid time off/Holidays

Car allowance

Travel/expense Budget

Long & Short-Term Disability

Life Insurance

Company Events 


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