Customer Story
ZTERS Delivers Rapid-Response Site Services for Major Sports Complex Construction
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Location
USA
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Industry
Entertainment
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Account Manager
Marshawn Merriwether
The Challenge
Construction projects for sports complexes operate under intense pressure to meet seasonal deadlines, especially when designed for travel softball fields that must be ready for peak playing seasons. This construction company faced a common but critical challenge: maintaining worker productivity and site efficiency while managing multiple service needs across their active construction zone.
The project required consistent access to portable toilets, hand-washing stations, and roll-off containers for construction debris removal. Any service interruption or delay in addressing site needs could impact worker morale and project timelines. With concrete work and industrial construction services requiring precise coordination, the company needed a partner who could respond quickly to changing site conditions and urgent requests.
Traditional vendor management approaches often involve coordinating multiple service providers, creating potential communication gaps and service delays that construction projects cannot afford.
The ZTERS Solution
ZTERS provided a comprehensive site services package that included roll-off containers (ROs), portable toilets (PTs), and hand-washing stations (HWS) strategically positioned throughout the sports complex construction site. The key to success was ZTERS' responsive approach and single-point-of-contact service model.
Account Manager Marshawn Merriwether established direct communication channels with the construction team, ensuring rapid response times when site conditions changed or additional services were needed. Rather than waiting for scheduled service intervals, ZTERS implemented a proactive maintenance approach that anticipated the construction team's needs based on project phases and worker schedules.
The company positioned multiple roll-off containers for efficient debris removal as concrete and construction work progressed. Portable restroom facilities were strategically located to minimize worker downtime while maintaining OSHA compliance standards. Hand-washing stations were placed at key locations to support both convenience and regulatory requirements.
ZTERS' ability to mobilize quickly became especially valuable when unexpected site challenges arose. The responsive service approach meant the construction team could focus on their core work rather than coordinating multiple vendor relationships or waiting for service responses.
The Results
The sports complex construction project maintained its timeline thanks to consistent site services and rapid problem resolution. Worker productivity remained high with convenient access to necessary facilities, while efficient debris removal kept work areas clear and safe.
"You've been on the problem and always quick to fix any issues or help" noted the project manager, highlighting the responsive service approach that kept the construction team focused on their core work.
The construction company now has a reliable partner for future projects, eliminating the uncertainty and delays that often come with vendor coordination. The single-point-of-contact approach proved especially valuable, allowing the construction team to request immediate assistance without navigating complex vendor relationships or waiting for responses.
Ready to Simplify Your Site Services?
ZTERS delivers the professional partnership and operational flexibility that leading manufacturers demand. Whether you're building cutting-edge facilities or managing complex vendor requirements, we make site services simple.