Inside Sales/Customer Service

Account Manager (15 Openings)

August 2021

Job Summary

Join a growing team at a company named one the Houston Chronicle’s Top Workplaces! Successful Account Managers create and maintain relationships with customers large and small, while achieving expected sales and profit growth goals. This position pursues profitable new business opportunities through inside sales and customer service. In addition, the Account Manager is responsible for cross-selling and supporting the firm’s complete product and service offerings.

Account Managers bring the company’s mission statement to life by providing the highest quality of customer service in our industry.

Please send resumes to Annette@zters.com

Job Description

  • Responds to inbound calls and online requests for quotes for service
  • Performs outbound calls to vendors to schedule service
  • Negotiates pricing to meet customer's needs
  • Responsible for selling the company's products at a profitable rate and having a complete understanding of the pricing and proposal model
  • Develops and maintains a thorough knowledge of the company's available services, lines of business, and pricing structures
  • Responds to increases and decreases in service, change of ownership, and other miscellaneous service changes
  • Performs outbound customer relationship calls to existing customers
  • Offers additional services as appropriate
  • Develops and maintains beneficial relationships with our vendors
  • Works independently and makes decisions while using appropriate judgment in upward communication if customer or vendor concerns arise
  • Able to relate to a diverse customer base
  • Performs outbound collections calls, as required
  • Performs other job-related duties as assigned

Preferred experience qualifications

PC proficiency (Microsoft Office)

One or more of the following: 

  • Associate degree or equivalent work experience
  • 1+ years inbound sales and/or call center experience
  • 1+ years waste industry experience

Compensation

$17.00 - $19.00/hour depending on experience

Benefits

  • Medical Insurance (health, dental, and vision) after 90 days
  • 401(k)
  • Paid time off/Holidays


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