What our Arvada customers are saying

• Darryl C. VERIFIED

  20 yard Open Top 80514

  2021-10-15

  Great place to do business with but prices are too high.

• Steve K. VERIFIED

  30 yard Open Top 80433

  2021-08-30

  Roll off was a day late and if not for andrea my account manager it may not have gotten delivered

• David K. VERIFIED

  30 yard Open Top 80401

  2020-06-12

  Early morning delivery, just perfect placement as well.

• Camille P. VERIFIED

  20 yard Open Top 80481

  2020-10-16

  I was cleaninng out a house for someone and called a few days ahead for a quote. I was quoted $510 for a 30 yard roll-off. I passed this information along to the homeowner and he was ok with the cost , so we proceeded. I called zters back and was told we could not get a 30 yard, only a 20 yard. I asked for the cost difference and was told that the 20 yard was going to be the same price. I asked the person i was talking to why would they be the same cost since i couldn't get as much in the smaller one. She said that the only difference was the height, which i said didn't make sence, since it would carry a much smaller load. At this point zters had me over the barrel and i had to agree or put the project off until i could locate another company with a larger dumpster. I ended up needing 3 20 yard dumpsters, when i only planned on getting 2. When i ordered the 3rd dumpster i was told that someone quoted the wrong amount on the dumpsters and that if i get any additional dumpsters the cost would be over $600 i don't remember the actual quote i was already planning on giving them a bad review, but this was the straw. I actually needed an additonal dumpster, but would not call them. We ended up hauling everything to landfill ourselves using our trailer. This cost us a lot of time, but the job still needed done. The whole thing cost us much more time and money than anticipated and took us way over our budget. I would like to say that the people i spoke with at zters were very pleasant, but whoever is in charge really needs to know how badly this company is being run. As a business owner myself, i'd be embarrassed if this were my company.

• David K. VERIFIED

  30 yard Open Top 80401

  2020-07-17

  It seems like the staff is overextended. The ""covid"" excuse is getting a bit worn out given the unemployment rate today..... Driver was very professional, skilled and easy to deal with.

• Quentin H. VERIFIED

  30 yard Open Top 80112

  2020-02-12

  Communication between customer service and dispatch center wasn't super clear, but we had a snow storm hit the day of delivery. I will chalk it up to bad weather as to the miscommunication. Everything else went really smoothly.